The following privacy policy applies to all users (“you”, “your”) of our website (“Site”) provided by Cellvation (“we”, “us”, “our”). We understand that your privacy and your information are important to you. This policy describes how we gather and use personal information you provide to us. Before using our Site, please read this policy as well as our Terms and Conditions carefully. By using this Site, you should understand that you agree to be bound by our terms and policies. If you do not agree with any of these terms, please do not access this Site.

Children’s Privacy: This Site is not intended for use by children under the age of 13, and such use is expressly prohibited. By accessing and using this Site, you affirm that you are at least the age of majority in your place of residence and that you understand and comply with our terms and policies. We do not knowingly collect personal information from children under the age of 13. If we become aware that personal information from a child under 13 has been collected, we will delete such information in compliance with applicable laws.

Each visitor to the Site may provide us with personal information at his or her option. We may collect the following information from you including (a) your identification and contact details (name, e-mail address, billing and postal address, mobile number); (b) your profile (place of residence, gender, age, information related to your purchases, preferred currency); (c) user contents including record of our communication, if any; (d) your geolocation or demographic information; (e) online activity information, your cookies and other device identifiers (your IP, statistical data regarding your browsing actions, operating system and browser type); (f) your financial information (credit card number, expiry date, security digits). Your payment details are collected and processed by our secure payment system only for the purpose of processing your payment. We do not have any access to, store or disclose your credit card information provided for purchases through these third party payment partners. As with all information we collect from you, your financial information will be treated securely and in accordance with strict regulations.

We may collect your personal information from different sources including via our communications with you, your registration or orders at our Site, or marketing communications you have agreed to receive.

A. Directly by you

Your personal information regarding your order will be provided by you directly when you register with us, or place orders at our Site.

B. Your interactions with our Site and emails

As explained in section VI, we use technologies to automatically collect your personal information when you use our services.

We gather and use the above outlined data from you (a) to be able to proceed with your orders and payments, and manage your purchases; (b) to respond and communicate with you in regard to your orders, your inquiries or comments; (c) to improve our services and products; (d) for marketing and advertising purposes with your consent; (e) for evaluative and analytic purposes of your use of our Site and our social media pages; (f) for legal, regulatory, and compliance purposes, as outlined in section V. Please note that we also may use your information in other ways not specified in this policy. Such specific uses will be notified to you at the time of collection.

Data Retention: We retain your personal data for as long as necessary to fulfill the purposes described in this policy or as required by law. The retention period will vary based on factors such as the nature of the data, the purpose for which it was collected, and legal requirements. When the data is no longer needed for its intended purpose, we will securely delete or anonymize it.

We understand that your privacy and your information are important to you. For this reason, we take this matter seriously and have taken reasonable security measures including administrative, technical and physical precautions to securely protect confidentiality of your personal information you provide to us. However, despite our efforts, we cannot entirely control data transfers on the internet. Therefore, we cannot guarantee that, under all circumstances, your information will remain secure.

A. Disclosure for legal and similar grounds

We may disclose and transmit your personal information (a) under requests from law enforcement authorities or other government agencies if we are required to do so by applicable law or legal process; (b) to prevent any harm, fraud or illegal activities when any criminal offence is suspected; (c) where we are permitted to do so by law for the protection of the rights of ours and others and security.

B. Data Breach Notification

In the event of a data breach that affects your personal information, we will notify you in accordance with applicable legal requirements.

C. Disclosure to Third Parties

We may allow our suppliers and partners to access and process your personal information only in connection with services requested by us. Your payment details are collected and processed by our secure payment partners for the purposes of processing your payment. The information will be provided directly to our partners and we have no access to your credit card details related to your payment. We work with third party companies who provide us advertising, marketing, advising and data management services. Use or disclosure of your information is only permitted where necessary to perform these services based on our instructions. In the event that we sell or transfer all or part of our business (as in a merger, reorganization, dissolution and other similar events), we reserve the right to transfer your information to the parties of the corporate transaction.

D. International transfers

We may transfer, process and store your information we have about you to countries other than the country your information was collected. In such a case, we take reasonable steps to ensure protection of your personal information. The extent of cookies collected may be modified at any time.

We understand that your privacy and your information are important to you. For this reason, we take this matter seriously and have taken reasonable security measures including administrative, technical and physical precautions to securely protect confidentiality of your personal information you provide to us. However, despite our efforts, we cannot entirely control data transfers on the internet. Therefore, we cannot guarantee that, under all circumstances, your information will remain secure.

A. Cookies

Cookies are small data files that our Site sends to your device to identify your browser and store information about your settings. You may freely manage or disable cookies by modifying your browser settings. However, please note that essential cookies are needed for your purchases to be made, or for your access to and use of certain services.

B. Pixel tags, web beacons and social media platforms

We use pixel tags, web beacons, and similar technologies, including those provided by third-party marketing platforms like Meta and Google, to analyze website traffic, collect information about your use of our website, track the performance of our marketing campaigns and to deliver targeted advertising. This information may include your IP address, device type, browser type, pages visited, links clicked, and other online activities. We use this information to improve our website, tailor our marketing efforts, and measure the effectiveness of our advertising campaigns.

C. Offline

For quality assurance purposes, we may record the call if you contact customer service by phone.

D. Targeted Advertising based on user’s interests

Use of cookies and other technologies helps us and our third-party marketing companies we work with to identify your browsers, devices, and other online activities. Your information related to our services is collected over time to provide more suitable and relevant advertisements for you. We may share information about your online activities with third-party advertising networks and platforms, such as Meta and Google, to deliver targeted advertisements. You may opt-out of targeted advertising by changing cookies settings on your browser or visiting the opt-out pages of the advertising networks you participate in, and any future advertisements of us you may encounter are not based on your behavioral information we collected from you.

A. Updating, modifying, and deleting your personal information

You have the right to access, update, or delete your personal information, subject to applicable law. Please contact us to exercise these rights. We may need to verify your identity before processing your request.

B. Opt-out

We may send you emails, postal mails, or text messages regarding your order, for marketing and clienteling purposes. You can opt-out from receiving marketing communications by following the instructions provided in our emails or by contacting us directly. You may still receive transactional communications from us regarding your orders.

C. Children’s privacy

Although the use this Site by a child is expressly prohibited, if we identify that personal information has been taken from a child, we will promptly delete the information.

D. Sale of Personal Information

You can exercise any of your rights by applicable law or specified here by contacting us. Please note that we will need to verify your identity before making such changes.We do not sell your personal information. In the event that we begin selling personal information in the future, you will be notified, and you will have the right to opt-out of such sale.

E. Exercising your rights

You can exercise any of your rights under applicable law or specified here by contacting us. Please note that we will need to verify your identity before making such changes.

Our effort to protect your privacy may result in amendments to this policy from time to time. We will notify you of any significant changes with an announcement of the Site or by sending you an email to the address you have provided to us during registration. You may revisit our privacy policy periodically to view the most current version. Your continued use after such changes are in effect will be deemed to be your acceptance of these updates.

If you have any further queries, please reach us by contacting help@